Single Payment

Process card payments using any internet enabled computer, tablet or SmartPhone.

Overview

Whether you are on the road, on the phone or in the office with your customer, the Payment Terminal allows you to process card payments immediately. The Payment Terminal is browser based and supports multiple devices (computer, tablet and smartphone), helping you do business anytime and anywhere.

Payment Terminal is very flexible as it allows you to:

  1. take payments from your customers anywhere

  2. add multiple users so your whole Team can process payments

  3. optimised for high frequency situations like Call Centres and Mail order operations

  4. know in real time that your customer has paid

  5. issue email receipts immediately

Payment Terminal

Features

  1. 1

    Easy to use

  2. 2

    Immediate processing

  3. 3

    Optional email receipting

  4. 4

    Simple refund management

  5. 5

    Secure - PCI DSS Level 1 Compliant

  6. 6

    Supports multiple card schemes (MasterCard, Visa, American Express, Diners and JCB)

  7. 7

    Easy reconciliation

How Do I Get Started

  1. 1

    Click on the Start Free Trial or Register Now button to start the process.

  2. 2

    Log into the MySuite Portal

  3. 3

    Start transacting and receiving payments

Technical Requirements

Download Data Format: Settlement File, Ad-hoc search export

Your Business Needs: Any internet enabled device that supports secure browsing. Visit the Help page to view the supported browsers.

FAQs

  1. 1
    What is PCI DSS?

    The Payment Card Industry Data Security Standards govern the credit card security standards for all entities that handle card data. The PCI Security Standards Council website contains more information. https://www.pcisecuritystandards.org/index.php

  2. 2
    Is MerchantSuite PCI DSS compliant?

    Yes, MerchantSuite is Level 1 PCI DSS compliant.

  3. 3
    What is a CVN?

    CVN stands for card verification number. On a Mastercard, Visa or Diners card, the CVN is the 3 digits found on the back of the card. For American Express cards, the CVN is the 4 digits found on the front of the card.

  4. 4
    Does Payment Terminal support CVN?

    Yes, Payment Terminal supports CVN. Validating the CVN is recommended to reduce the number of fraudulent transactions. Other industry terms for CVN are CVC, CVC2.

  5. 5
    Can I email receipts with Payment Terminal?

    Yes, simply enable Payment Terminal receipt emails in Messaging and enter the email address as part of your Payment Terminal processing.

  6. 6
    How long does it take to process a transaction with Payment Terminal?

    Transactions typically take 2-5 seconds to process. Speeds may vary depending on your internet connection.

  7. 7
    How will I know what settlement I should expect?

    A settlement report is available from the MySuite Portal the next morning. The total amount reported is the amount that will be settled to your settlement account.

  8. 8
    When will I receive settlements?

    Settlement is performed by your bank and/or your Charge Card Company. MerchantSuite does not delay settlement.

  9. 9
    How do I refund transactions?

    The MySuite Portal provides the ability to search for the original payment and refund it. As the refund is matched to the original payment, you do not need the full card details to perform the refund.

  10. 10
    Can I make a partial refund?

    Yes, partial refunds are supported.